This Refund & Cancellation Policy (“Policy”) governs all purchases made through BNC INTERNATIONAL LLC, including but not limited to digital products, subscriptions, coaching programs, automation services, SaaS platforms, and live or virtual events (collectively, the “Services”).
By purchasing, subscribing to, or participating in any Service, you acknowledge that you have read, understood, and agreed to this Policy in full, in addition to our Terms & Conditions and Legal Disclaimers available at:
Must be received at least seven (7) days before your next billing date
OR
On or before your final coaching session of the current billing month
Late Cancellations
If cancellation is not completed within the required timeframe, you agree to either:
Use the remainder of the services already paid for
OR
Pay a 35% cancellation fee
No exceptions will be granted.
5. COACHING PROGRAM REFUNDS & RESULTS-BASED CLAIMS
Refunds are not issued for coaching programs based on:
Lack of perceived results
Business performance
Revenue outcomes
Market conditions
Personal circumstances
All coaching purchases are governed by our Earnings Disclaimer. Results are not guaranteed and depend on individual effort, execution, experience, and external factors.
Initiating a chargeback or payment dispute without first following this Policy constitutes a material breach of our Terms.
We reserve the right to:
Terminate access immediately
Recover outstanding balances
Charge administrative and legal fees
Submit evidence to payment processors
Pursue collections or legal remedies
7. CALIFORNIA CONSUMER COMPLIANCE NOTICE
This Policy complies with applicable California consumer protection laws, including:
Clear disclosure of refund limitations
Transparent cancellation timelines
Digital goods and service exemptions
By completing your purchase, you expressly waive any right to refunds outside the conditions stated herein to the fullest extent permitted by California law.
8. EU, UK & INTERNATIONAL CONSUMER OVERLAY
This section applies only to customers residing outside the United States, including the European Union (EU) and United Kingdom (UK), and is provided to comply with mandatory consumer protection laws where applicable.
8.1 Digital Products, Subscriptions & SaaS (EU/UK)
Under EU/UK law, customers may be entitled to a 14-day cooling-off period only if:
No access has been granted
No digital content has been delivered
No platform, coaching portal, or SaaS system has been activated
No onboarding or implementation has begun
Waiver of Cooling-Off Rights
By purchasing and accessing any digital product, SaaS platform (including BNC IO and BNC AI), subscription, coaching portal, or online material, you:
Request immediate performance
Acknowledge delivery of digital content
Expressly waive your 14-day cooling-off right, as permitted by EU/UK law
Once access is granted, no refunds will be issued.